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Compendium of Innovative E Government Practices Volume.iii by United Nations

By United Nations

At head of identify: division of monetary and Social Affairs.

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Extra info for Compendium of Innovative E Government Practices Volume.iii

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It also offers various kinds of downloadable forms – such as applications for an animal trader license, applications for a livestock keepers license, etc. - Interact – the government gives citizens the ability to actually interact with it. ESD Scheme has contact information for each public department. Users are able to call or send emails if they have any questions. - Transact – ESD Scheme enables citizens and some commercial companies to carry out transactions over the Internet, such as informing government departments of a change of address in one go.

The development of websites for each participating village, and the linkage of these websites to a central website is a fundamental element of the project. The individual websites contain such contents as information on villages, e-commerce, local specialty goods, tour programs, and local community activities. org ) provides a common data bank comprised of information on education, culture, health, and administration shared by the villages, and provides support to the villages for e-commerce. In this framework the selected villages also have an information center set up, personal computers are distributed to the maximum of households in each participating village, and IT training is offered to village residents.

The concept has already been exported to other countries and in 2006 the project won the World e-government Forum Award (France) thereby confirming its success and originality. kr 51 Country: Lebanon Institution/Ministry: Lebanese Ministry of Finance Solution/Application: Taxpayers Services Theme: E-taxation, Information Access Implementation Date: 2002 to 2008 Summary: The project built a modern tax administration which minimizes the personal contact with taxpayers through the use of regular mail and electronic tools to process their operations and inquiries.

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